Shipping Policy

Chosen Galore

Thank you for shopping with Chosen Galore. Please review our shipping policy carefully before placing your order.

Order Processing

All orders are subject to a processing period of 1–2 business days, excluding weekends and federal holidays. Processing time refers to the period required to:

• Verify payment authorization

• Confirm inventory availability

• Prepare and securely package your order for shipment

During peak seasons, promotional events, product launches, or high-volume periods, processing times may be extended. Customers will be notified if significant delays occur.

Orders placed after business hours will begin processing the next business day.

Shipping & Delivery

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking updates to reflect within the carrier’s system.

Shipping times vary depending on the selected shipping method and destination. Estimated delivery timeframes are provided by the carrier and are not guaranteed by Chosen Galore.

Chosen Galore is not responsible for carrier delays due to:

• Weather conditions

• Natural disasters

• Carrier service interruptions

• High shipping volume periods

• Incorrect or incomplete addresses provided by the customer

Shipping Fees

All shipping fees are non-refundable. This includes situations involving delayed shipments, refused packages, or returned-to-sender orders.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

Chosen Galore is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect or undeliverable address, the customer will be responsible for any additional reshipping fees.

Address changes cannot be guaranteed once an order has been submitted.

Lost, Stolen, or Delivered Packages

Once an order has been transferred to the shipping carrier, Chosen Galore is no longer responsible for lost, stolen, or delayed packages.

If tracking information indicates that a package has been delivered but you have not received it, you must:

1. Contact the shipping carrier directly to file a claim.

2. Check with household members, neighbors, or your local post office.

Chosen Galore does not issue refunds or replacements for packages marked as delivered by the carrier.

Damaged Items & Shipping Issues

If your order arrives damaged or with a shipping-related issue, you must contact us within 48 hours of confirmed delivery.

Your email must include:

• Your full name

• Order number

• Clear photographs of the damaged item(s)

• Photographs of the packaging

Failure to report damage within 48 hours may result in denial of the claim.

Contact Information

For all shipping-related inquiries, please contact our customer support team at:

Email: info@chosengalore.com

Please allow 1–2 business days for a response.